Garancia GYIK
Gyakran ismételt kérdések a fogyasztói garanciáról és a termék-visszavételről.
How long is warranty in the EU?
The minimum legal warranty in the EU is 2 years for all new goods.
Do I need the original box for warranty?
No, sellers cannot require the original packaging for a warranty claim. However, it helps protect the item during transport.
Is 'Guarantee' the same as 'Warranty'?
No. Warranty (Legal Guarantee) is a legal right. A 'Guarantee' is usually a commercial promise by the manufacturer/seller which can offer extra rights but cannot replace or reduce your legal warranty.